Privacy Policy

Effective Date: 01-January-2025

Welcome to Shadow Lancers Private Limited! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. It also outlines your rights regarding your data and how you can exercise them.

By accessing our platform, you agree to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect various types of information to provide better services and improve user experience.

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Contact Information: Name, email address, phone number, and physical address.
  • Account Details: Username, password, profile details, and preferences.
  • Payment Information: Credit/debit card details or other payment methods.
  • Communication Details: Content of messages, support requests, or feedback.

b. Non-Personal Information

Automatically collected data may include:

  • Technical Data: Browser type, operating system, device type, IP address.
  • Usage Data: Pages visited, time spent on the site, clicks, and other actions on our platform.
  • Cookies and Tracking Data: Information collected through cookies, pixels, and other tracking technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Service Delivery: To provide, manage, and improve our platform and services.
  • Payment Processing: To process payments securely and resolve billing issues.
  • Personalization: To tailor user experiences, recommend services, and improve interactions.
  • Communication: To send updates, respond to inquiries, and offer support.
  • Security and Compliance: To detect, prevent, and address fraudulent activities and ensure compliance with legal obligations.
  • Marketing and Promotions: To inform users about new features, services, or special offers (with your consent).

3. Sharing and Disclosure of Information

We do not sell your personal information to third parties. However, we may share your data in the following scenarios:

a. With Service Providers

We may share your information with third-party vendors, consultants, and service providers who perform tasks on our behalf, such as:

  • Payment processing
  • Hosting and cloud storage
  • Email delivery and marketing
  • Analytics and user behavior tracking

b. For Legal Reasons

We may disclose your information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with our services.
  • Protect the safety of our users or the public.

c. During Business Transfers

If Shadow Lancers Private Limited undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Data Retention and Security

a. Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once it is no longer needed, we securely delete or anonymize it.

b. Security

We implement robust measures to protect your data, including:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Firewalls and anti-malware systems to prevent unauthorized access.
  • Regular audits and vulnerability assessments.

Despite these measures, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights under applicable laws regarding your personal data:

a. Access and Correction

You can request access to your personal data and ask for corrections if inaccurate or incomplete.

b. Data Deletion

You may request the deletion of your personal data, subject to legal or contractual obligations.

c. Opt-Out

You can opt out of receiving promotional communications by following the unsubscribe instructions provided in our emails or by contacting us directly.

d. Data Portability

In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, contact us at [Insert Email].

6. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to:

  • Analyze website usage and performance.
  • Remember your preferences for faster navigation.
  • Deliver personalized content and targeted advertisements.

You can control or disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to ensure its deletion.

8. Third-Party Links

Our platform may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before interacting with them.

9. Updates to This Privacy Policy

Shadow Lancers Private Limited reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you want to exercise your rights, please contact us at:

  • Email: contact@shadowlancers.com
  • Phone: +923195832603

Thank you for trusting Shadow Lancers Private Limited. Your privacy is our priority.